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Backstop

Pricing

Published pricing, because you shouldn't need an RFP to buy a benefit.

Two structures: per employee per month with a usage cap, or a prepaid block of days. Mid-market finance teams prefer the first; enterprise procurement usually prefers the second. We support both on purpose.
Get pricing in writingEstimate the value

Pilot

90 days, one department or the whole company

Ask us

flat fee for the pilot period

A real number, in writing, the day you ask.

  • All care types
  • Up to 3 days per employee
  • SSO-domain eligibility
  • Weekly usage digest
  • Convert to annual at any point
Start a pilot

Standard

The one most mid-market companies buy

Most common

Ask us

per employee per month, plus per use

A real number, in writing, the day you ask.

  • All care types, in-home and in-centre
  • Allowance and copay you configure
  • Annual usage cap you set
  • CSV census or SSO-domain eligibility
  • Utilisation reporting and board-deck export
  • Named implementation contact
Book a demo

Block

Prepay a pool of days and draw it down

Ask us

per day, purchased in blocks

A real number, in writing, the day you ask.

  • Everything in Standard
  • No monthly platform fee
  • Days roll for 12 months
  • Preferred by finance teams that want one PO
  • Top up at the same rate
Talk to us

On the placeholders. The rate card is a commercial decision that isn’t finished, and we’d rather show you an honest gap than a number that moves after you’ve budgeted against it. Book twenty minutes and you’ll leave with pricing in writing — no discovery call first, no “it depends”.

What's included at every tier

There is no lite version of the safety standard.

Identity + background checks

Persona ID verification and Checkr criminal and MVR screening, re-run annually.

Credential verification

Checked at source, auto-suspended on expiry.

Insurance

General and professional liability, plus abuse and molestation coverage.

Human ops backstop

Every unfilled request reaches a coordinator, not a failure state.

Reimbursement fallback

Available on every care type from day one.

Reporting

Utilisation, days saved, cost per employee — with recipient identity structurally excluded.

Estimate it yourself

What is this worth to you?

Change any assumption. The arithmetic is shown, so your finance team can argue with the inputs rather than the conclusion.

1,400
55%

Roughly half of a typical mid-market workforce cares for a child, an adult, or both.

12%

Industry benchmark is 8–15%. We plan against 12%.

$500

Coverage, overtime and lost output combined. Your finance team will have a number for this.

Pricing is a placeholder. This model assumes a $1.50 per-employee-per-month platform fee and $150 per use. Those are illustrative until our rate card is published — ask on the demo and we’ll give you the real number.

Estimated annual value

$110,500

221 days of work saved

Estimated annual cost

$58,350

$42 per employee per year

Net value

$52,150

$1.89 back per $1 spent

Employees who'd use it

92

of 770 with caregiving responsibilities

Show the arithmetic
  • 1,400 employees × 55% with caregiving responsibilities = 770 eligible
  • × 12% utilisation = 92 employees using the benefit
  • × 2.4 uses each = 221 days covered
  • × $500 per absence day = $110,500 in value
  • Cost: $25,200 platform + $33,150 usage = $58,350

Email yourself the full breakdown

A PDF with every assumption spelled out, so your finance team can argue with the inputs rather than the conclusion. No sales call attached.

Pricing questions

Asked and answered.

Why are the prices not on this page?
Because they are not final, and putting a number here that changes next month is worse than saying so. Publishing a rate card is exactly what we intend to do — it's the strongest differentiator we have against RFP-driven incumbents. Until then, you get a real number in writing on the day of your demo.
Is there a minimum company size?
No. We serve companies from about 50 employees upward, with no minimum spend.
How is the copay set?
You set it, within a range. It's charged to the employee per use and deducted from what you pay. Copays exist mainly to reduce frivolous bookings; setting them to zero measurably increases low-value usage.
What happens if an employee exceeds their allowance?
Your plan decides: either they can keep booking at the full unsubsidised rate — which costs you nothing — or the plan hard-stops. Either way they're told before they hit it, not after.
Do you charge for employees who never use it?
On the per-employee-per-month plan, yes — that's what makes the cost predictable and the per-use fee low. If you'd rather pay only for what's used, buy a block of days instead. Both are supported deliberately.
Are there implementation fees?
No. Configuration, launch comms, and employee onboarding support are included.

Get the number in writing today.

Twenty minutes. We'll price your actual headcount on the call.

Book a demoRead the mid-market case